Privacy Policy

1. INTRODUCTION

This Privacy Policy describes how GPT2Office ("we," "us," "our," or the "Service") collects, uses, and discloses information when you use our Service. By using the Service, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

Information You Provide

• Account information (email address, username)
• Content you input for document generation
• Payment information (processed by third-party payment processors)
• Communications with us (support emails)

Automatically Collected Information

• Usage data (pages visited, features used)
• Device information (browser type, operating system)
• IP address and general location data
• Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use collected information to:

• Provide and improve the Service
• Generate documents based on your inputs
• Process payments and manage subscriptions
• Communicate with you about the Service
• Analyze usage patterns to improve functionality
• Comply with legal obligations

4. THIRD-PARTY SERVICES

Important Notice: We use third-party services including:

• OpenAI API: For document generation. Your inputs are processed through OpenAI's systems
• Stripe: For payment processing
• Web hosting providers: For Service operation

We are not responsible for the privacy practices of these third parties. Please review their privacy policies.

5. DATA RETENTION

Our data retention policies are designed to minimize risk while providing you adequate time to access your generated content:

• Generated Documents (PDFs, Word files): Automatically deleted after 30 days
• Account Information: Retained while your account is active
• Analytics/Debug Logs: Automatically deleted after 7 days
• Payment Records: Retained as required by law (typically 7 years)
• Chat History: Retained until you delete your account

Important: Download your generated documents within 30 days. After this period, they are permanently deleted from our servers and cannot be recovered.

You may request deletion of your account and all associated data at any time by contacting [email protected].

6. DATA SECURITY

Security Disclaimer: While we implement industry-standard security measures, NO METHOD OF ELECTRONIC STORAGE OR TRANSMISSION IS 100% SECURE. We cannot guarantee absolute security of your information. You use the Service at your own risk.

DO NOT input sensitive personal information, financial data, health information, or other confidential data into the Service.

7. YOUR RIGHTS AND CHOICES

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Disable cookies through your browser settings

To exercise these rights, contact us at [email protected]

8. CHILDREN'S PRIVACY

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.

10. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

11. DO NOT TRACK

The Service does not currently respond to Do Not Track signals.

12. LIMITATION OF LIABILITY

WE ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR USE OF YOUR INFORMATION, DESPITE OUR SECURITY MEASURES.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance.

14. CONTACT INFORMATION

For questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]